Refund Policy

We offer a 7-day return and refund policy for all products.

If you receive a damaged, defective, or wrong product, you can request a return or replacement within 7 days of delivery.

To initiate a return, please contact us at support@zorixa.online with your order details.

Conditions for return:

- Product must be unused and in original packaging

- Return request must be raised within 7 days

Refund Process:

- Once we receive and inspect the product, your refund will be processed within 5-7 business days

- Refund will be credited to your original payment method

Cash on Delivery (COD) orders will be refunded via bank transfer or UPI.

We reserve the right to refuse returns if the product does not meet our policy conditions.